• Credit Analyst

    Job Locations US-NY-Jericho
    ID
    2018-1023
    Type
    Regular Full-Time
  • Who We Are

    Darby is an ongoing American success story. Our core values and humble beginnings revolve around personal honesty and integrity. These things are as true today as they were when we were founded in 1948, as a family owned in Brooklyn, New York. 

     

    Today, Darby is one of the nation’s largest providers of dental supplies and solutions, offering more than 50,000 products and an extensive range of capital equipment, software, technology, and repair services. Widely recognized for excellence in customer service, highly competitive prices, and innovative value-added solutions, Darby works with practices of all sizes, as well as a number of specialties, and government institutions.

     

    We’re a diverse group of down-to-earth, passionate people who move fast and look out for one another. We are firm believers in the idea that our success is achieved by taking care of our people and giving them the tools to take care of our customers. These values guide our work and contribute to our inclusive, open and honest culture.

    What You Will Do

    In this hybrid role, you will partner with customers to collect past due balances through phone calls and emails.  Respond to and resolve telephone inquiries from customers and internal departments regarding credit issues. You will also perform account reconciliation and release orders for customers.

    • Call and collect from customer accounts with overdue/outstanding account balances.
    • Review account for possible release of order, check account balance, credit limit, last payment amount, payment history, invoices recently paid, send customer credit application for credit line increase if order is greater than customers given credit amount.
    • Place orders on hold if account is past due
    • Take payments (over phone) or create payment plans that are feasible for both Darby and the customer
    • Respond to customer regarding credit and balance inquiries, statements and/or invoices showing past due items
    • Follow up with customers on payments and “hold” orders
    • Answer emails from sales or management regarding account status and/or order status
    • Daily morning review of overnight account payments
    • Administrative duties as assigned (filing, scanning, etc.)

    What We Need In You

    • High School Diploma or equivalent, required
    • 2 years of experience in credit and/or collections, required
    • 1 year of customer service experience, preferred
    • Working knowledge of Word, Excel and Outlook.
    • Must possess strong analytical skills
    • Ability to communicate information clearly and concisely
    • Strong organizational and time management skills

    Why Join Team Darby

    With a history of financial stability and aggressive growth, you will have the opportunity to build a career path with us.  We are pleased to offer:

    • Comprehensive Medical and Dental benefits
    • Vision Plan
    • 401(k) Savings plan with company match
    • Life Insurance
    • Flexible Spending Accounts
    • Disability Insurance
    • Employee Assistant Program
    • Generous Paid Time Off
    • Paid Holidays
    • Flexible work hours
    • Work-Life Balance
    • On-site Fitness Center (Jericho office only)
    • Opportunities to give back to your local community

    Ind1

    EEO Statement

    Darby Dental Supply, LLC. is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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