• Collections

    Job Locations US-NY-Jericho
    Regular Full-Time
  • Who We Are

    Darby is an ongoing American success story. Our core values and humble beginnings revolve around personal honesty and integrity. These things are as true today as they were when we were founded in 1948, as a single mail-order catalog in Brooklyn, New York. Over the course of several decades to follow, generations of founding family members continued to broaden the company to include medical, dental and pharmaceutical items, a Darby-branded line of products and the formation of the industry’s first telesales team.


    Today, Darby is one of the nation’s largest providers of dental supplies and solutions, offering more than 50,000 products and an extensive range of capital equipment, software, technology, and repair services. Widely recognized for excellence in customer service, highly competitive prices, and innovative value-added solutions, Darby works with practices of all sizes, as well as a number of specialties, and government institutions.


    We’re a diverse group of down-to-earth, passionate people who move fast and look out for one another. We are firm believers in the idea that our success is achieved by taking care of our people and giving them the tools to take care of our customers. These values guide our work and contribute to our inclusive, open and honest culture.

    What You Will Do

    The Collections Clerk will monitor aging accounts and ensure that all collection activity is handled professionally, timely, and in accordance with all company policies, procedures and state and federal guidelines.

    • Track and resolve outstanding payment issues
    • Make outbound collections calls in a professional and courteous manner
    • Respond to customer inquiries regarding credit and balances
    • Working collaboratively to identify customer delinquency issues
    • Create payment plans with the customer
    • Send customer’s credits memos, invoices and statements of their account
    • Take payment/credit card and/or check information over phone or via fax
    • Discuss unresolved customer accounts with the Accounts Receivable Manager
    • Document all communication with the customer

    What We Need In You

    • High school diploma or equivalent, required
    • 3 years of Accounts Receivable and Collections experience, preferred
    • Must be highly proficient in Microsoft Excel and Outlook
    • Strong organizational skills with the ability to prioritize and multi-task
    • Strong verbal communication skills with the ability to communicate difficult information in a pleasant manner
    • Must have a positive, proactive attitude

    Why Join Team Darby

    With a history of financial stability and aggressive growth, you will have the opportunity to build a career path with us.  We are pleased to offer:

    -Comprehensive Medical and Dental benefits

    -Vision Plan

    -401(k) Savings plan with company match

    -Life Insurance

    -Flexible Spending Accounts

    -Disability Insurance

    -Employee Assistant Program

    -Generous Paid Time Off

    -Paid Holidays

    -Flexible work hours

    -Work-Life Balance

    -On-site Fitness Center (Jericho office only)

    -Opportunities to give back to your local community


    EEO Statement

    Darby Dental Supply, LLC. is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.


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